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Can I use the free reward with other offers?
Rewards cannot be combined with any other offers. Only 1 reward can be applied to each order.
I accidentally spent my points on the wrong reward, can I undo and get my points back?
If you accidentally redeemed, but have not used the reward, you can contact support and we will refund your points.
Will my points expire? What about my rewards?
Your points will expire after 1 year of inactivity. Be sure to spend your points before they expire. Rewards that have already been redeemed will not expire.
I shared my referral link to someone, but I did not get my points. How do I get them?
In order to receive your points, the person you provided the referral link to must complete an order. If they have completed an order but you still have not received your points, contact support and we can add the points to your account.
It's my birthday today, why didn't I get my points?
There is a 30-day period after setting your birthday where point will not be distributed. Additionally, upon receiving points for your birthday, the next time points are rewarded will be after 12 months.